FAQ
Frequently Asked Questions
Everything you need to know about BILT and AI implementation for local service businesses.
About BILT
We install AI systems into local service businesses. Voice agents, lead follow-up automation, review engines, no-show recovery. We configure existing AI tools to work with your CRM and workflow — we don’t build AI from scratch.
Home services (HVAC, plumbing, garage doors, roofing, electrical), restoration (water, fire, mold), med spas/aesthetics, veterinary, in-home senior care, property management, and collision/auto repair. If you’re in a related local service vertical, ask us — we likely serve it.
US-based, remote. We serve businesses nationwide.
Braden Jones, VP of Customer Acquisition at Zinga’s (scaled $1M to $25M). 10+ years in home services marketing and operations.
Pricing & Contracts
Diagnostic audit: $1,500. AI implementation: $5,000 + $2,000/month. Custom projects: $3K–$10K.
No. Month-to-month after the first 90 days. Cancel anytime.
If the audit doesn’t find $1,500+ in preventable revenue loss, full refund. If implementation doesn’t recover $2K+/mo within 60 days, cancel with no penalty.
No — tool costs (voice agent, SMS, API) are passed through at cost, typically $75–$260/mo. We don’t mark up tools.
Implementation
14 days from contract signing to go-live.
GoHighLevel, Jobber, Housecall Pro, ServiceTitan, Encircle, Albi, DASH, JobNimbus, Boulevard, Zenoti, Mindbody, ezyVet, Cornerstone, AVImark, Shepherd, WellSky, AxisCare, AppFolio, Buildium, Rent Manager, Yardi, CCC One, Mitchell, Shop-Ware, and most major CRMs. If you don’t have one, we’ll set you up on GoHighLevel.
No. We forward your existing number or provision a new one — your choice.
We build and configure all AI systems, integrate with your CRM, test everything, train your team, and go live.
Results
The systems work from day one of go-live — missed calls stop going to voicemail immediately, review requests start going out after the first completed job, and reminder sequences begin with your next booked appointment.
Every system is configured to your specific business, CRM, and workflow. If it doesn’t perform, cancel the retainer within 60 days at no penalty.
We guarantee the systems will function as described. Revenue outcomes depend on your call volume, market, and pricing — but we show you projected ROI before you sign.
Security & Privacy
We use SOC 2-compliant tools (Vapi, Twilio, OpenAI) and don’t store customer data beyond what’s needed for the AI systems to function.
We recommend disclosing AI to callers where required by law. The AI is natural and conversational, but we believe in transparency.
Still Have a Question?
Send it over and we’ll answer it directly — usually within 4 business hours.
Would Rather Just Talk?
Book a free 15-minute discovery call. We’ll identify your top 3 revenue leaks and show you exactly how AI can fix them.
No pressure. No jargon. Just a straight conversation about where your business is losing money and how to fix it.